It’s becoming increasingly obvious that the winners of tomorrow in sales and marketing terms are going to be those companies with a true understanding of their consumers through data. But let’s be clear, it’s not about more data, it’s about having the right data. This is a problem for many marketing professionals, especially those who completed their training before the advent of ‘data driven marketing’, as they don’t quite know where to start, and are somewhat overwhelmed by the choices they face.
It is clear that the companies with a future are those thinking about and delivering a digital customer experience. dFakto helps clients successfully make this transition to digital. We do this by digitising processes (front and back end), reframing the different customer touch points and rethinking communication, both internal and external.
By combining the right data from the different sources: the Customer Relationship Management (CRM) system, the sales records and finance system as well as customer support, dFakto drives its customers’ data driven marketing projects forward.
In an economy that is increasingly driven by repeat business transformations, decision makers need to ensure that their plans are translated into actions, and that these plans are well executed. They therefore need to track their progress so that they can allocate the resources necessary for more effective initiatives and change. It is after all this ability to shift gears and deliver sweeping transformations that is proving to be a significant competitive advantage today.
dFakto’s Transformation Success Management services make sure that senior executives and management have the information they need to be the driver of successful transformation initiatives from a financial perspective, while still ensuring that the business benefits are delivered as planned. After all, it’s important that everyone shares the same version of the truth when it comes to measuring current and future performance, so they can take the appropriate corrective actions.
Here, it’s all about using dFakto’s technology and business expertise to source and gather the necessary data to create consistent and multi-layered information, that in turn feeds the decision-making processes with the insights required. This information is produced as often as necessary to gauge progress and confirm financial alignment.
In a fast evolving economy, financial executives often have difficulties identifying the correct insights from their data. This can be due to particularly complex IT environments including a lack of IT systems integration, insufficient quality of data, and difficult access.
dFakto proposes flexible but sophisticated information management services that let you create dynamic dashboards with detailed drill-down and reporting capabilities, automated data capture (on multi company data sources) and traceable data treatment.
By combining business expertise and advanced information management competences, dFakto’s financial success management services deliver immediate impact and sustainable results..
The business of risk and compliance management is changing. Resources today are no longer unlimited and there are many more regulations and responsibilities to monitor and manage.
In the past, most R&C departments have never had to think about generating revenues as their main focus was on measuring and evaluating the risks, with the bulk of their time spent on data collection and data quality, and very little on actual risk advice. The momentum is changing.
The answer today is simple: they have to do more with less. dFakto’s business and technology expertise can help companies deliver greater efficiency and effectiveness leaving more resources for added value activities. Our actionable insights will support your business decisions thereby increasing revenues and establishing a business partnership position for the R&C department.
- Our Services
- Customer Success Management
- Transformation Success Management
- Financial Success Management
- Risk Success Management